Client Communication That Guards Your Energy
Include a simple boundaries section in proposals: what’s in scope, which channels you use, and when you respond. Create office hours and autoresponders for after-hours messages. Most clients respect clarity—and the right ones appreciate it. What boundary line will you add to your next proposal?
Client Communication That Guards Your Energy
Rushed timelines erode quality and mental health. Offer tiered options: standard delivery, expedited with surcharge, or phased milestones. Explain how adequate time improves outcomes. When Liam framed pace as a quality guarantee, clients stopped pushing; results improved. Try this language and report back your experience.